On watch 24/7 · Queens, NY

A broken automation at 3 AM is not your job.

Ricky's AI Solutions builds the systems that answer your customers, hosts them on our own servers, and puts a 24/7 agentic guard on watch over them.

  • Answers in under 60 seconds
  • Guarded 24/7, 365
  • Daily status email at 7:00 AM

Now selecting three founding partners: one HVAC, one plumbing, one electrical business in Queens.

Guard · live map 3:00 AM
  1. OKMissed call: texted back from your number
  2. OKWebsite lead answered in under a minute
Example night, for illustrationRunning
Scroll to watch the night

The problem

Two leaks.

Your next customer called. Did anyone answer?

Leak one: the call nobody answered.

When the heat is out or a pipe has burst, a homeowner does not leave a voicemail. They call the next company on the list. Missed calls and slow replies hand your work to whoever answers first, and no owner can be on a roof and on the phone at the same time.

Leak two: the system that quietly stopped.

Automations break in silence. A password changes. A connection expires. An update lands wrong. The system that was answering your customers stops, and most owners find out weeks later, from the jobs that never came in.

When a system breaks down, it is not a you problem.

What we do Fixes leak 01

Build it. Host it. Guard it.

Hosted on our servers. Your workflows run in your own isolated space on managed infrastructure. No shared accounts. No setup you have to babysit.

The system it guards

The front-door system is the Lead Response and Booking System:

01

Missed-call text-back.

A missed call gets a text from your own number in about a minute, so the conversation starts even when you cannot answer.

02

60-second lead response.

New leads from your website, Google or Facebook are answered in under a minute, day or night.

03

Booking reminders and no-show recovery.

Fewer empty slots, faster rebooks.

04

Estimate follow-up.

Quotes are chased automatically until the customer answers.

05

Review requests.

After a completed job, happy customers are asked for a Google review at the right moment.

06

Seasonal reactivation.

Tune-up reminders and win-backs to the customer list you already have.

We also build custom workflows. Describe the problem in your own words, and we design and build the automation for it. Standard or custom, every workflow runs hosted, and every workflow runs under the guard.

Your passwords stay yours

We never hold your passwords. Not as a policy. As a design.

  • You connect your own accounts yourself, in one guided session. Your credentials go directly into your own accounts. We cannot see them afterwards, and you can revoke our access at any time.

  • Your accounts, your customer list, your data. Yours. If you ever leave, your data leaves with you.

Meet the guard Fixes leak 02

Something goes wrong at 4:11 AM. It is handled before your first coffee.

  1. Step 1

    It watches.

    Every workflow. Every run. Around the clock. A failed run, a dropped connection or a stalled step is spotted the moment it happens, not at the end of the month.

  2. Step 2

    It fixes.

    The guard attempts the safe fix first: restart the run, restore the connection, retry the step. Most problems end here, in minutes, with no human involved.

  3. Step 3

    It escalates.

    If the guard cannot fix it, the right person is told immediately: you, the owner of the workflow, and Ricky for anything on our side. The alert carries three things: what broke, what the guard already tried, and the resolution, meaning what has been done or exactly what is needed from you. Nothing fails in silence. Ever.

Guard · one night 4:11 AM
  1. FAILBooking sync: connection dropped
  2. SEENGuard spotted the failed run
  3. RETRYRestarted the step
  4. FIXEDConnection restored. No human needed
  5. FAILCalendar login expired
  6. NEEDS YOUAlert sent to the owner

Alert to the owner · 5:02 AM

What broke
The calendar login expired.
What the guard tried
Retried twice. The login itself has to be renewed.
The resolution
Open the link and sign in again. About two minutes.
Example night, for illustrationRunning

7:00 AM

You are never left wondering how things are running.

Every day, a short email lands with the state of your systems: what ran, what was answered, what the guard fixed on its own, and anything that needs you.

Where other agencies leave you

Most AI agencies sell you an automation, set it up, and hand you the keys.

It works, until it does not, and it usually stops working at the worst possible moment: a packed Monday morning, a holiday weekend, three in the morning.

Replay · last night

A typical setupDown for days

Then what?

  1. It stops working.
  2. You chase the agency
  3. and wait days for a reply.
  4. You get told to log in and update a credential yourself. Or to fix the workflow yourself, the very thing you paid them to handle.
  5. The system sits broken, and the customers it was supposed to answer go somewhere else.

Illustration

With Ricky's AI SolutionsHandled

We built Ricky's AI Solutions to be the answer to that moment. Your systems do not run alone and hope for the best.

  1. It stops working.
  2. The guard heals what it safely can, on its own.
  3. The moment something genuinely needs you, you get an email with the exact issue and the exact fix.
  4. It is in your daily email. You always know where things stand.

Illustration

  • No ticket queue.
  • No days of silence.
  • No 3 AM repairs on your shoulders.

That is the difference: other agencies sell you an automation and disappear. We stay on watch, 24/7, 365 days a year, so you can sleep knowing someone is.

How it works

Four steps. Then proof.

  1. 1

    Apply, or book a call.

    A short application for a founding place, or a 30-minute discovery call.

  2. 2

    We build and host.

    Your system is built and placed in your own isolated space on our servers.

  3. 3

    The guard goes on watch.

    Monitoring and automatic recovery run from day one.

  4. 4

    You get proof.

    A short status email every day, and the fuller summary every week. What ran, what broke, what was fixed, in writing.

Founding partners

We are launching with three founding partners: one HVAC business, one plumbing business, one electrical business.

Each gets the Answer system installed free for 60 days: missed-call text-back, 60-second lead response, booking reminders, hosting, and the guard. No install fee. No monthly fee during the pilot.

In return: honest feedback, and a case study if the system earns it.

See if your business fits
  • 1 of 3HVACOpen
  • 2 of 3PlumbingOpen
  • 3 of 3ElectricalOpen
Not ready to apply? Run the free website check.
Results

Founding partner results will be published here, in writing, with each partner's permission.

Who this is for

HVAC, plumbing and electrical companies in Queens. Owner-led. Roughly 3 to 30 people. Mostly residential. Good at the work, and losing some of it because the phones and the follow-up cannot keep up.

Ricky Berry, founder of Ricky's AI Solutions

About

Ricky's AI Solutions is an automation studio in Queens, New York.

Ricky Berry spent more than a decade in client service, sales, and operations, on the front line where a missed call and a slow follow-up quietly cost a business its customer.

Then came the second education: close to half a decade building AI systems, certified as an AI Automation Specialist through TripleTen, and hands-on ever since with automations, agents, and agentic solutions.

From both lessons, he built Ricky's AI Solutions, where he designs automations in n8n for local service businesses, hosts them, and runs them under an agentic guard that monitors every run, fixes what breaks on its own, and escalates only what truly needs a person: every call, text, and booking caught, organized, and briefed back to the owner each morning. The owner does the work only an owner can do.

Your customers already chose you once. These systems exist to make sure they keep choosing you.

FAQ

Questions owners ask

We already use Jobber, Housecall Pro or ServiceTitan. Does this replace it?

No. The system works alongside the software you already run. The connections are set up in your credential session.

What does it cost?

Founding partners pay nothing for the 60-day pilot. After that, one flat monthly rate, no per-minute metering, confirmed in writing before anything is installed. At day 60 you choose: continue, or stop clean, with no charge and no obligation.

Is the guard a person?

No. The guard is an automated system, not a person sitting at a desk. That is exactly why it can truthfully work around the clock, 24/7, 365 days a year. Ricky is the human behind it, and he is alerted the moment a problem needs a person.

What if something needs me while I am on a job?

Most problems never reach you: the guard tries the safe fix first, and most end there, in minutes. When something genuinely needs you, you get one email with the exact issue and the exact fix. Ricky is alerted for anything on our side.

Contact

Sleep. We are on watch.

Book a Discovery Call
Address
Queens, NY 11432
Phone
+1 516-689-0306
Email
support@rickyberry.com